Customer Management
Manage both Residential and Commercial customers
Inactivate and restore customers.
Switch customers between Commercial and Residential.
Add unlimited services for each customer
Add unlimited customer notes
View or print customer's notes, charges, payments, adjustments, etc.
Locate customers by name, address, phone, or Account No.
Service Management
Services can be recurring or on demand.
Services can be weekly, bi-weekly, monthly or on demand.
Billing
Set separate billing cycles for Residential versus Commercial.
Separate billing address from servicing address can be entered.
Posting recurring charges to customers is automatic.
Payments and other adjustments can be posted.
Built in alerts to notify data entry person of existing overdue account.
Reporting
Scheduled services, by route
County tax receipts
Check receipts
Overdue payments
Individual invoices
More
Different tax rates can be set up for each county.
The program is multi-user so that multiple people can be accessing and entering the data.
Security can be set to limit access to specific parts of the program to specific individuals.